Ups Office Near To Me (2024)

FAQs

How do I actually talk to someone at UPS? ›

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

(800) 742-5877

United Parcel Service / Customer service

Our Fastest Service. UPS Express Critical^® is our same-day delivery service. To order a shipment, call 1-800-714-8779 from the U.S. and Canada, or contact us via e-mail at UPSExpressCriticalInsideSales@ups.com.

If your package has been delivered to the wrong address, call UPS Customer Support at 1-800-742-5877. Provide the representative with the package's tracking number and your address. They'll help you file a claim so you can locate and retrieve your package.

877-289-6418, option 4 (other) I just was able to speak to a live UPS person about my delivery issue (3 failed delivery attempts, even though I was home, and now being returned to sender).

Start a claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment wasn't received.

Utilizing our expansive courier network, UPS Express Critical^® service will expedite your pickup and select the optimal flight routing for a short time-in-transit. We provide direct shipment routing, bypassing hub and gateway locations so shipments reach their final destination quickly and efficiently.

UPS delivery days include Monday-Friday and Saturday/Sunday (in select areas), excluding UPS holidays. UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender.

Customers can head over and pick up their deliveries whenever it's convenient for them. Our dedicated team will even alert you when your package is ready for pickup - all you need to do is bring your ID that matches the delivery information, and you'll be good to go.

Yes, it's a crime to keep a package meant for your neighbor. You can face theft charges for such a stunt, and the consequences are severe. Consider your defense options if you find yourself in this situation.

Will UPS pay for lost package? ›

The sender or receiver of a missing UPS package can open a claim with the company for a full refund. The entire claim process with UPS takes an average of 10 days to be completed. You can report a missing UPS package and file a claim at the UPS claims site.

If a package is delivered to an address that does not match the address label and is unretrievable, the carrier is responsible for the loss, which will be in the amount insured by the shipper, or up to $100 if the shipper did not insure the shipment. The shipper is responsible for reporting the loss to the carrier.

FAQ. Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process (Amazon, Dell, Apple). Contact the shipper who requested that you submit your claim for further assistance.

There could be several reasons why your UPS package is taking longer than expected to arrive. Some common reasons include weather delays, high package volume during peak seasons, incorrect or incomplete address information, customs clearance delays for international shipments, and unexpected transportation issues.

emailinfo@ups.com.

Track and manage multiple packages at once. Receive real-time delivery alerts. Follow your delivery on a live map.