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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,782 ratings
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Problems in the last 24 hours in Richmond, Indiana
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Richmond, Indiana
Latest outage, problems and issue reports in Richmond and nearby locations:
- Death Devils (@zach100101) reported fromRichmond, Indiana
@Xfinity WTF? I was made to update twice in an hour! Forced to every day! We’re thinking about going to Dish!
- Stacy_Corwin (@Stacy_Corwin) reported fromRichmond, Indiana
Have been trying to get ahold of someone at @comcast today to report a service outage and after holding for ten minutes, they cut me off. Guessing they are aware?
- nanwissel (@nanwissel) reported fromRichmond, Indiana
@Xfinity I’m waiting outside your office again trying for the third time to get the package I purchased 3 weeks ago. I need help from someone who can actually get Comcast to honor the 24 month contract I purchased. Help!!!
- SamanthaBShowMom (@SGTmama226) reported fromRichmond, Indiana
@BravoTV @Xfinity someone tell me why the new #RHONY is the same as last week. Wth. @Andy #wrongepisode #needmyshow need my @Bethenny fix. HELP!!!!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Zio (@sinefeu5) reported
@Xfinity scheduled a called with one of your agents and he couldn’t even explain my bills...then he hung up the phone. Great customer service 👍🏾
- Zach🏔 (@zachb1303) reported
@comcast you have got to be THE worst ISP ever lmao
- Jeff Watson (@jeffwatson22) reported
@PurgeGamers I’ve never even thought to shop specifically fiber providers, just people like Comcast and ATT. Who did you go with?
- FN GetRidOfThatBaby (@itjustwontlast) reported
@comcast @Xfinity why is your internet so ******* awful in my area, on god yall trying to keep me down.
- Shatter (@Shatter242) reported
@attritionorg @Xfinity @PWTooStrong My favorite remains a security DVR I had to set up that truncated all passwords longer than 8 characters. It was so stupid, you put in a long pass, it stored first 8. If you typed long pass, it failed, and required ONLY the 8 character.Oh, and admin credentials were hard coded.
- Rm (@ryanp2tex) reported
@Xfinity Yep, all day, no eta for fix, was down all day on Dec 28th too, sorry I scheduled a call with Centurylink, I cant just not work with comcast feels like it
- Rm (@ryanp2tex) reported
@Xfinity Yes but there is no eta, its been down all day. It was down all day on Dec 28th, I’ve already scheduled an appointment from Centurylink. I can’t rely on Comcast for a connection I need for work. This is the 6th or 7th outage in the past 12 months.
- 𝓙𝓾𝓷𝓪🌱🌻🏴 (@elljuna) reported
@chase_roper Please help! I want to replace tv/internet/phone with internet only service, but I have such a hard time managing conversations w CS due to chronic illness-related brain fog. Comcast is the only internet provider in my area and I'd like to know what to say to get the best deal.
- OneEyedNorseman (@EmilGson) reported
@KokopelliEnt @chase_roper No way in hell that will work on Comcast’s choked to death cable lines. 25mb/s is only down. Up is like 1 . Even with my overpriced 400mb/s it can still run into throughput issues cuz their infrastructure just isn’t good. 25/25 might work on a fiber line.
- CaneGang85 (@CGang85) reported
Anybody else having Xfinity issues today??